One Regional Card for All (ORCA)
The ORCA card is all You Have to pay your fare on Sound Transit, Community Transit, Everett Transit, King County Metro, Kitsap Transit, Pierce Transit, Seattle Street Automobile, Seattle Monorail, the King County Water Taxi, and Washington State Ferries.
Moving is simple with an ORCA card. When you utilize the ORCA card to move involving ORCA-family transportation services, your first-leg fare counts to your journey’s next leg.
In the event the next leg of the trip costs the same or less than your initial, your move is completely free. In case your second-leg fare prices are more than your original, your ORCA Card will automatically subtract the difference from the E-purse balance.
Transfer worth die two hours after you first tap on your ORCA Card to start your journey.
To find out more about ORCA, see orcacard.com or telephone 888-988-6722 /TTY Relay 711 during regular business hours, Monday – Friday, 8 pm – 5 p.m.
Your ORCA card can be loaded:
- A monthly pass to cover rides from the month
- E-purse, short for the digital bag, to use as money to pay your fare. Shop from $5 to $300 E-purse worth in your ORCA card.
- A Mix of pass and E-purse. Insert E-purse to pay any extra fares outside of your monthly payments.
ORCA adult and childhood cards cost $5*
When you’ve got a card, you may add between $5 and $300 on your card’s E-purse, which functions similarly to some prepaid debit card and deducts the right fare every time you tap. After the card’s e-purse balance becomes low, add extra price.
If you’re a frequent rider, you may add a regional monthly pass well for millions of excursions on designated transit services throughout the legal calendar month.
You’ll have E-purse along with also a monthly pass on precisely the same ORCA card. The E-purse may be utilized in conjunction with a pass if the pass worth is significantly less than the fare for a ride.
If you’re an occasional rider, please be mindful that an E-purse additional online or telephone is available to trigger your purchase within 24-48 hours.
To trigger, you should tap your ORCA card. If you don’t tap within 60 days, then reactivate that E-purse by calling ORCA customer support in 888-988-6722 or sending an email address.
How To Get An ORCA Card
Online: Purchase a grownup card, add value to all card types, set-up Autoload.
Retailer: Add value for your card. Mature ORCA cards are available at participating retailers.
- 8867 161st Ave NE
- Mon-Sun: 7 am to 7 pm
- 15800 Redmond Way NE
- Mon-Sun: 9 am to 7 pm
- 23475 Novelty Hill Rd
- Mon-Sun: 9 am to 9 pm
- 15000 NE 24th St
- Mon-Sun: 10 am to 9 pm
- 17246 Redmond Way NE
- Mon-Sun: 9 am to 9 pm
Areas in different cities are recorded here.
Telephone: 888-988-6722 / TTY Relay: 711. Purchase a grownup card, add value to all card types, enroll and connect cards, and receive assistance.
Ticket vending machine: Purchase an unregistered mature card, add value to all card types for instant usage.
Mail: Purchase an unregistered mature, youth, or senior card, add value to all card types. Contain proof of age to purchase a mature or childhood card. Publish the mail-in form.
ORCA customer support: Purchase an adult, childhood, or Regional Reduced Fare Permit (RRFP) card, include value, set-up Autoload, enroll, and connect cards.
Utilizing your ORCA card is simple.
Ready to ride? Just try to find the nearest ORCA Card reader and”tap ” by setting your card flat. One beep and a green light mean you are all set.
On Sounder trains and Link light rail
Search for one of those yellowish ORCA Card readers around the stage and tap on your card before dressing to cover your fare.
When you get to your destination, then tap on your card on a reader. Sounder and Link fares are distance-based, so if you don’t remember to”tap “, you will be billed the maximum fare.
On ST Express buses
Tap your ORCA card to the reader once you board. Since buses cost flat fares, there is no need to tap at the end of your trip.
Moving between providers
If you use your card to move from 1 ORCA-family transit support * to a different, you do not need to cover two full deliveries -your first-leg fares count to your journey’s next leg.
In the event the next leg of the trip costs the same or less than your initial, your move is completely free. In case your second-leg fare prices more than your original, your ORCA Card will subtract the difference from the E-purse equilibrium. Transfer worth die two hours after you first tap on your ORCA Card to start your journey.
*Exception: Washington State Ferries does not accept transfers.
- When you tap to start your ride, you will notice one beep and see a green light. This implies your cuisine, pass, or move was accepted.
- When tapping a ride (only required on Connect and Sounder), you will notice a double beep and see a green light.
- Should you hear two quick beeps and see a yellowish light: This is a warning your E-purse balance is running low, or your monthly pass is dying soon. But to not worry-your move, fare, or move will nevertheless be accepted.
- If you listen to four quick beeps and see a red light: Your card balance is too low, or your card did not make decent contact. The screen will say, “Insufficient funds” Try again, and in case you’ve got the same outcome, you’ll have to reload the value for your card. If you think there’s an error, contact customer services.
- If you get an error message or an alert for inadequate funds and your board anyhow, you are riding with an invalid fare and topic to fare authorities, which might lead to a $124 fine.
Do not forget to tap! Fare police officers occasionally board trains to check fares for passengers.
Prove your ORCA Card into the conductor or cocktail inspector when requested, and if you are paying a reduced fare, then be sure to show your valid Regional Reduced Fare Permit. If you can’t show proof of fare payment, then you might be fined $124.
ORCA LIFT reduced fare program
Currently, there’s a less expensive means to get to work, shopping, school, daycare, or any place else you have to go with ORCA LIFT that you have all of the power and ease of this ORCA card system in a fraction of the price.
If you meet the ORCA LIFT program’s requirements, you will get a free ORCA LIFT card registered for your title, with the same features every ORCA card contains.
You can load the e-purse worth in your card to cover excursions one at a time or load a monthly pass, which allows you to choose unlimited trips for this calendar month. For particular trips at a higher fare than your monthly pass, you may also add e-purse value and your monthly pass.
ORCA LIFT benefits
Together with the ORCA LIFT card, income-qualified riders could save as Much as 66 percent on:
- All Audio Transit services (Connect and Sounder trains, ST Express buses)
- Community Transit
- Everett Transit
- King County Metro Transit buses
- Kitsap Transit buses
- King County Water Taxi
- Seattle Monorail
- Seattle Streetcar
- Parking permits at Pick Sound Transit and King County Metro Park & Ride lots.
How much does it cost to acquire an ORCA LIFT card?
Nothing. The card is free to qualified people. In case your card has been lost, stolen, or damaged, replacement cards cost. Users are accountable for the prices to load the e-purse price or even a monthly transit pass onto the card.
The Way to Acquire the ORCA LIFT card?
Qualification is based on your income. People who have a family income of less than twice the national poverty level (according to the US Health and Human Services Department) qualify for ORCA LIFT.
Review the family income guidelines to determine whether you qualify or telephone King County Metro Customer Support at -LRB-206-RRB- 553-3000 or even -LRB-800-RRB- 756-5437.
Apply over the telephone with Public Health in 800‐756‐5437, online, or even approved enrollment offices across Snohomish, King, and Pierce County. Please be aware most registration offices are closed.
How can I use an ORCA LIFT card?
It is possible to use your own ORCA LIFT card exactly like a normal ORCA card. Stop by orcacard.com for advice about the best way to use an ORCA card, trains, buses, ferries, streetcars, and advice about the best way to add value to your card.
Could I get an ORCA Lift speed parking license having an RRFP card?
Transit riders who are 65 decades old or older, people having a professional disability, and Medicare cardholders are entitled to a Regional Reduced Fare Permit (RRFP) card.
RRFP cardholders qualify for ORCA Lift speed for parking permits at engaging Sound Transit parking facilities whenever they ALSO meet up with the family income requirements for participation from the ORCA Lift diminished transit program.
To Get an SOV parking permit at the discounted ORCA Lift speed, please:
Review the ORCA Lift family income credentials: family income guidelines to determine whether you qualify or telephone King County Metro Customer Support at -LRB-206-RRB- 553-3000 or even -LRB-800-RRB- 756-5437.
Pay a visit to the Audio Transit Permit Parking webpage (https://www.soundtransit.org/ride-with-us/parking) and follow hyperlinks to begin a program for an ORCA Lift speed parking permit at a participating park & ride.
Verify your eligibility by providing a statement of family income and the number of men in your home.
Provide your fair RRFP card number in your license application.
Public transit services across Central Puget Sound are constructing the next generation of ORCA. The brand new ORCA will considerably improve the consumer experience, provide new payment options, keep customer information protection, and be flexible enough to accommodate changing technologies.
ORCA clients and transit riders were asked to comment on the present ORCA system. More than 2,600 people reacted. Clients confirmed that ORCA had made travel across the area simpler.
The comments we obtained from the survey directed us to maintain the things clients like and guarantee the following generation ORCA will:
- Provide a mobile program to Handle your accounts and pay your fare
- Instantly load worth and products for your ORCA accounts.
- Provide more retail places to Purchase ORCA cards and include value
- Contain an improved website Which Makes It Easier to handle your accounts
When will the next creation of the ORCA launch?
- The brand new ORCA will come in stages, starting in 2021.
- Assuming a smooth transition requires Substantial coordination between Puget Sound transit agencies that make up the ORCA system – Community Transit, Everett Transit, King County Metro, Kitsap Transit, Pierce Transit, Sound Transit, and Washington State Ferries.
- All seven bureaus need to transition into the new platform while continuing to give seamless travel across the area.
- This project is somewhat like rebuilding a home from the foundation up – although folks are still living inside.
- The preparation phase is completed, and system specifications are developed.
- Detailed specifications to this machine’s base Can Be Found in the Scope of Work (pdf) for clients wanting more in-depth Details.
- Design work is underway:
- Together with the Systems Integrator to provide the backend system and the Majority of the apparatus and applications.
- Having a Retail Network spouse to provide an expanded and more effective retail community
- Vendors can assess the Audio Transit eBid website for future RFPs.
- We’ll continue to procure different portions of this machine and identify new retail partners.
- Program phases include design, development, testing, installation, and operations.
- A Joint Board regulates the ORCA consortium of seven regional transport providers with representatives from each of the seven bureaus.
- Sound Transit is your regional contracting and procurement service for this particular system.
Building on Success
Because in 2009, ORCA produced seamless fare payment. Therefore, people can travel easily on the area’s buses, trains, streetcars, and ferries. To-date, ORCA includes:
- More than 400,000-weekday boardings
- More than a million cards in circulation
- 1,800 accounts serving companies, schools, and other associations
- More than 125 retail shop locations and 100 ticket vending machines
- Improved regional freedom for clients
- Among the Maximum service feature ratings Throughout the Area